Questions

Frequently asked questions
What is infusion therapy?
Infusion therapy involves administering medication directly into your bloodstream through an IV. This treatment method is commonly used when oral medications are ineffective or unavailable. It is used to treat various chronic illnesses, autoimmune conditions, and deficiencies.
What conditions can be treated with infusion therapy?
Our infusion center treats a wide range of conditions, including:
Rheumatoid Arthritis
Crohn’s Disease
Multiple Sclerosis
Ulcerative Colitis
Psoriasis
Iron Deficiency Anemia
And more
If you’re unsure whether your condition is eligible for infusion treatment, please consult your doctor or contact our facility.
Do I need a referral from a doctor?
Yes, most patients will need a referral from their physician to receive infusion therapy. We work closely with healthcare providers to ensure that each patient receives the right medication and dosage.
I’m a new patient. What should I expect during my first visit?
Your first visit will include an initial consultation where we review your medical history, discuss your treatment plan, and ensure all necessary paperwork is in order. Our staff will walk you through the infusion process and answer any questions you may have.
Can I tour the facility before starting treatment?
Absolutely! We encourage new patients to visit our facility and meet our staff before beginning treatment. Contact us to schedule a tour and consultation.
What amenities are available during treatment?
We strive to make your infusion experience as comfortable as possible. Our facility offers:
Wi-Fi access
State-of-the-art comfortable seating
Individual TVs
Light snacks and beverages
Adjustable lighting
Heated blankets
We also provide tablets, wireless headphones, and other necessities to make your visit as comfortable as possible.
Appointment and Preparation
How do I schedule an infusion appointment?
Scheduling an appointment is easy. Once you have a referral, you can contact our office by phone or through our online appointment form. Our team will work with you to find a convenient time for your treatments. You can also have your provider send us the order (online or fax)
What should I bring to my infusion appointment?
For your first visit, please bring:
A valid ID
Insurance information
List of current medications
A referral from your doctor (if applicable)
You can also bring comfort items such as a blanket, headphones, or a book. We also provide WiFi, tablets to use, wireless headphones, snacks, and other amenities to make you comfortable during your treatment.
How should I prepare for my infusion treatment?
We recommend wearing loose, comfortable clothing, and staying hydrated before your appointment. Depending on your specific treatment, you may be able to eat beforehand, but some infusions require fasting. Our team will provide detailed preparation instructions based on your treatment plan.


During Your Infusion
What should I expect during the infusion?
During your infusion, you’ll be seated in a comfortable chair in our treatment area. A nurse will start an IV and administer your medication over a specific time frame, which can vary from 30 minutes to several hours, depending on the type of infusion. You can relax, watch TV, read, or use your electronic devices during the treatment.
How long does an infusion treatment last?
The duration of your infusion will depend on the type of medication you are receiving. Some infusions take 30 minutes, while others may last a few hours. We recommend planning for at least 1-2 hours per visit.
Can I eat or drink during infusion therapy?
Yes
How long will my infusion appointment last?
Item Description
After Your Infusion
Are there any side effects of infusion therapy?
Side effects vary depending on the medication being infused. Common side effects include mild discomfort at the IV site, fatigue, or headaches. Our staff will monitor you throughout the infusion to ensure your safety. If you experience any severe side effects, contact your physician or seek immediate medical attention.
Can I drive myself home after the infusion?
In most cases, patients can drive themselves home after an infusion. However, some medications may cause drowsiness or fatigue, so it’s a good idea to have someone available to drive you if needed.
