We’ve put together answers to the questions we hear most often about our infusion services at Suite Health. Whether you're new to us or just exploring infusion therapy, we’re here to help ease any concerns you might have. If you’d like more personal guidance, don’t hesitate to reach out—we’re always happy to chat!

Questions? we have answers.

Frequently asked questions

  • Infusion therapy involves administering medication directly into your bloodstream through an IV. This treatment method is commonly used when oral medications are ineffective or unavailable. It is used to treat various chronic illnesses, autoimmune conditions, and deficiencies.

  • Our infusion center treats a wide range of conditions, including:

    • Rheumatoid Arthritis

    • Crohn's Disease

    • Multiple Sclerosis

    • Ulcerative Colitis

    • Psoriasis

    • Iron Deficiency Anemia

    • And more

    If you're unsure whether your condition is eligible for infusion treatment, please consult your doctor or contact our facility.

  • Yes, most patients will need a referral from their physician to receive infusion therapy. We work closely with healthcare providers to ensure that each patient receives the right medication and dosage.

  • Your first visit will include an initial consultation where we review your medical history, discuss your treatment plan, and ensure all necessary paperwork is in order. Our staff will walk you through the infusion process and answer any questions you may have.

  • Absolutely! We encourage new patients to visit our facility and meet our staff before beginning treatment. Contact us to schedule a tour and consultation.

  • We strive to make your infusion experience as comfortable as possible. Our facility offers:

    • Wi-Fi access

    • State-of-the-art comfortable seating

    • Individual TVs

    • Light snacks and beverages

    • Adjustable lighting

    • Aroma therapy

    We also provide tablets, wireless headphones, and other necessities to make your visit as comfortable as possible.

Appointment & Preparation

  • Scheduling an appointment is easy. Once you have a referral, you can contact our office by phone or through our online appointment form. Our team will work with you to find a convenient time for your treatments.

  • For your first visit, please bring:

    • A valid ID

    • Insurance information

    • List of current medications

    • A referral from your doctor (if applicable)

    You can also bring comfort items such as a blanket, headphones, or a book. We also provide WiFi, tablets to use, wireless headphones, snacks, and other amenities to make you comfortable during your treatment.

  • We recommend wearing loose, comfortable clothing, and staying hydrated before your appointment. Depending on your specific treatment, you may be able to eat beforehand, but some infusions require fasting. Our team will provide detailed preparation instructions based on your treatment plan.

During Your Infusion

  • During your infusion, you'll be seated in a comfortable chair in our treatment area. A nurse will start an IV and administer your medication over a specific time frame, which can vary from 30 minutes to several hours, depending on the type of infusion. You can relax, watch TV, read, or use your electronic devices during the treatment.

  • The duration of your infusion will depend on the type of medication you are receiving. Some infusions take 30 minutes, while others may last a few hours. We recommend planning for at least 1-2 hours per visit.

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After Your Infusion

  • Side effects vary depending on the medication being infused. Common side effects include mild discomfort at the IV site, fatigue, or headaches. Our staff will monitor you throughout the infusion to ensure your safety. If you experience any severe side effects, contact your physician or seek immediate medical attention.

  • In most cases, patients can drive themselves home after an infusion. However, some medications may cause drowsiness or fatigue, so it's a good idea to have someone available to drive you if needed.

Insurance & Payment

  • Most insurance plans cover infusion therapy, but coverage can vary based on your provider and the specific medication being infused. We recommend contacting your insurance company to verify your coverage. Our billing department can assist with insurance verification and answer any questions.

  • The cost of infusion therapy depends on the medication being administered, the length of the treatment, and your insurance coverage. For those without insurance, we offer self-pay options. Please contact our office for a detailed estimate.

  • Check out our accepted insurances here.